|To start a repair, fill out our Repair Order Form and send it in with your shoes.
Check with us before giving up on your Birkenstock footwear! We may be able to fix your Birkenstocks even if you think they are worn out and beyond hope. Our authorized Birkenstock repair team is known for high quality work. We're also great problem-solvers, and will do whatever is possible to repair your Birkenstock footwear. We want to help you get the full value from your shoes, so feel free to call us to discuss your specific shoe requirements.
1 800 451-1459
For Footprints, Betula and Tatami shoes, please give us a call before sending them in.
|See below for a list of our most common repairs.|
|Repairs for Original Cork-footbed Birkenstocks
(Styles with exposed cork.)
|Replace the sole of the shoe; fix minor cork cracks and reseal the cork. (Add $35 for major cork repair)|
|Major Cork Repair||$35.00/pr|
|Replace missing pieces of cork and fix major cracks. Reseal entire exposed cork areas.|
|Birkenstock Resole/Polish package||$50.00/pr|
|Replace the sole of the shoe; fix minor cork cracks and reseal the cork. (Add $35 for major cork repair) Polish Leather uppers.|
|Birkenstock Footbed Replacement||$75.00/pr|
|Put on a brand new footbed, replacing everything except your original straps and buckles; clean/ polish straps.|
|Minor Cork Repair||$15.00/pr|
|Replace missing pieces of cork in either heel or toe area and fix minor cracks. Reseal entire exposed cork area.|
|Soft Footbed Footbed Replacement||$80.00/pr|
|Put on a new 'Soft Footbed' footbed, replacing everything except your original straps and buckles; clean/polish uppers|
|High Arch Footbed Replacement||$75.00/pr|
|Put on a brand new high arch footbed, replacing everything except your original straps and buckles; clean/polish uppers|
|Replace the footbed liners (the part between your foot and the cork); fix minor cork cracks and reseal the cork. Suede liners only. (Major cork repair is $25 more) On closed-toe styles, there is an extra $10/pair charge.|
|Replace heel area with new (same material as original sole). This can only be done if rest of sole is not worn too much.|
|Liner/ Resole Combination Package||$65.00/pr|
|On closed-toe styles, there is an extra $10/pair charge. Sorry, not available for soft footbed styles.|
Mailing Your Shoes to Us for Repair
Most repairs can be completed within two weeks -- we'll let you know if it might take longer. Send your shoes to us (clean them first, if necessary - we'd appreciate it!) with a filled out Repair Order Form or a note containing the following information:
|Shipping Options (U.S.A. only):
Repairs are normally shipped by UPS ground (U.S.A. only).
Any number of shoes shipped together: $8.95.
For air return shipping of repairs (U.S.A. only),
please see Shipping Information.
Mail Your Shoes to: