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  Birkenstock Repairs
To start a repair, fill out our Repair Order Form and send it in with your shoes.

Check with us before giving up on your Birkenstock footwear! We may be able to fix your Birkenstocks even if you think they are worn out and beyond hope. Our authorized Birkenstock repair team is known for high quality work. We're also great problem-solvers, and will do whatever is possible to repair your Birkenstock footwear. We want to help you get the full value from your shoes, so feel free to call us to discuss your specific shoe requirements.
1 800 451-1459


For Footprints, Betula and Tatami shoes, please give us a call before sending them in.
Birkenstock Repairs
Frequently Asked Questions about Birkenstock Repair
See below for a list of our most common repairs.
Repairs for Original Cork-footbed Birkenstocks
(Styles with exposed cork.)
Birkenstock Resole $45.00/pr
  Replace the sole of the shoe; fix minor cork cracks and reseal the cork. (Add $35 for major cork repair)
Major Cork Repair $35.00/pr
  Replace missing pieces of cork in heel and toe areas and fix major cracks. Reseal entire exposed cork areas.
Minor Cork Repair $15.00/pr
  Replace missing pieces of cork in either heel or toe area and fix major cracks. Reseal entire exposed cork area.
Birkenstock Footbed Replacement $75.00/pr
  Put on a brand new footbed, replacing everything except your original straps and buckles; clean/ polish straps.
Soft Footbed Footbed Replacement $80.00/pr
  Put on a new 'Soft Footbed' footbed, replacing everything except your original straps and buckles; clean/polish uppers
Birkenstock Resole/Polish package $50.00/pr
  Replace the sole of the shoe; fix minor cork cracks and reseal the cork. (Add $35 for major cork repair) Polish Leather uppers.
Birkenstock Liners $40.00/pr
  Replace the footbed liners (the part between your foot and the cork); fix minor cork cracks and reseal the cork. Suede liners only. (Major cork repair is $35 more) On closed-toe styles, there is an extra $10/pair charge.
Liner/ Resole Combination Package $65.00/pr
  On closed-toe styles, there is an extra $10/pair charge. Sorry, not available for soft footbed styles.
Heel Wedges $20.00/pr
  Replace heel area with new (same material as original sole). This can only be done if rest of sole is not worn too much.
 


Mailing Your Shoes to Us for Repair
Most repairs can be completed within two weeks -- we'll let you know if it might take longer. Send your shoes to us (clean them first, if necessary - we'd appreciate it!) with a filled out order form or a note containing the following information:
  • A description of the repair work you want us to do
  • Your estimate of the cost, based on our price list (include shipping costs)
  • The maximum amount you are willing to spend
  • Your email address and/or daytime phone number with area code
  • Your choice of shipping method and the best address to use to return your repaired shoes
Shipping Options (U.S.A. only):
Repairs are normally shipped by UPS ground (U.S.A. only).

Any number of shoes shipped together: $8.95.

    For air return shipping of repairs (U.S.A. only),
    please see Shipping Information.

Mail Your Shoes to:
Birkenstock Repair
c/o Birkenstock Express
301 SW Madison Ave.
Corvallis, Oregon 97333
 
Heat Warning!
Birkenstock sole material has been chosen because it is lightweight, flexible, durable and able to absorb shock. Excessive heat, however, can cause the material to shrink. Please do not leave your footwear:
  • near a fireplace, campfire, radiator or wood stove;
  • in an unventilated car parked in the sun; or
  • in a very hot, sunny spot with their soles facing direct sunlight.
 


 
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Footwise, Inc., 301 SW Madison Avenue, Corvallis OR 97333