Returns and Exchanges
|Shoes must be in new condition.
Returns must be made within 30 days of receipt.
For exchanges, we will ship out the replacement pair to you at no charge (Ground shipping to U.S. addresses only).
We include pre-addressed UPS Ground Return Labels with all outgoing orders to the contiguous 48 states.
If you use our label for Exchanges, return shipping is Free.
If you use our label for Returns for refund or credit, it will cost you $9.95. We will deduct $9.95 from your merchandise credit or refund.
If you live in the contiguous 48 states and don't have your UPS Return Label, click here to print a new one. You will need your Order# and Zip Code.
|For areas outside the 48 states or simply to use your own return method, please send items to:
301 SW Madison Avenue
Corvallis, Oregon 97333-4703
Write your Order# on your package.
Alternative methods of returning merchandise to Footwise are not pre-paid.
Need Help about shipping or exchanges? Contact us by email at: firstname.lastname@example.org
or by phone at 1.800.451.1459